Privacy Policy
At Decoren, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.decoren.com.au.
What Information Do We Collect?
When you visit our website, we automatically collect some data about your device and how you interact with our site. This includes information such as your web browser, IP address, time zone, and cookies that help us improve your experience. We also track the pages you visit and how you interact with the site.
When you make a purchase, we collect personal details like your name, billing and shipping address, payment information (including credit card details), email, and phone number. We use this information to process and deliver your order.
Types of Information We Collect:
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Device Information: Information like your IP address, browser type, and cookies to enhance your site experience.
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Order Information: Your personal details and payment information when making a purchase.
How Do We Use Your Information?
We use your Order Information to:
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Process and fulfil your orders
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Communicate with you about your order
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Screen orders for potential fraud or risk
We use your Device Information to:
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Improve and optimise our website and services
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Track how you interact with our site to enhance your experience
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Help us personalise marketing to your preferences (if you’ve opted in)
How We Share Your Information
We share your information with trusted third-party services to help us run our business. For example, we use Shopify to process orders and Google Analytics to understand how our customers use the site and improve our services.
You can read more about how Shopify uses your data here. We also use Google Analytics; learn more about their data use here.
We may share your information when required to comply with the law or to protect our rights.
Targeted Advertising
We may use your data to show you ads that are more relevant to your interests. You can choose to opt out of targeted advertising at any time. Here are a few places where you can adjust your preferences:
You can also opt out of some advertising services using the Digital Advertising Alliance's opt-out portal.
Your Rights
As a customer, you have the right to access, update, or delete the personal information we hold about you. If you'd like to make any changes, please contact us.
Data Retention
We keep your order details for our records unless you request us to delete them.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in how we handle your information. If there are any significant updates, we will notify you.
Contact Us
If you have any questions or concerns about how we handle your personal information, feel free to contact us:
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Email: contact@decoren.com.au
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Mail: 22 Yaldard St, Carseldine, Australia, 4034
For more information on how we protect your privacy, please refer to the resources linked above.
Thank you for trusting Decoren with your information.