Same Day dispatch if ordered before 1 pm AEST. Free Shipping for orders over $30. Free Express Shipping for orders over $100.

7-Days Customer Support

Customer Support

At Decoren, we’re all about making your party planning as fun and hassle-free as the celebration itself. That’s why we offer 7-day customer support — because great service is where every great party begins.

We’re Here to Help

  • Comprehensive Support: Whether you have questions about products, need help with an order, or want party planning tips, our friendly team is here to help.

  • Available Every Day: Whether it’s a weekday or the weekend, we’re just a call, email, or chat away.

How to Reach Us

  • Phone: Call us on 0483 232 904 (8 AM – 9 PM, AEST) for quick assistance.

  • Email: Email us at decorenstore@gmail.com — we aim to respond within 24 hours.

  • Live Chat: Chat directly with our team using the Live Chat feature on our website.

Our Promise

We’re not just here to sell party supplies — we’re here to create a positive, supportive experience every step of the way. Whether you’re planning a small gathering or a grand celebration, we’re committed to making party planning a breeze.

Feedback & Suggestions

We value your feedback! If you have suggestions or compliments, we’d love to hear from you. Let us know how we can improve or what we’re doing right.

Thank you for choosing Decoren — let’s make your celebrations memorable, together!